AI Customer Support
Answer repeat questions using your approved business knowledge and route exceptions to a person.
Question → knowledge lookup → answer or handover
Quicker responses, with context for your support team.
Let’s build thisAutixAI builds AI-powered systems that handle repetitive work, connect your tools and keep your business running automatically.From leads and customer support to reporting, operations and internal workflows.
Practical systems for sales, support and operations. Remove repeat work so your people can focus on customers and decisions.
Choose your industry for a few practical ideas.
Choose a part of your business. See what triggers the workflow, how it moves, and what your team receives. Illustrative examples, tailored to your tools.
EXAMPLE BUILD Multi-channel lead triage → AI qualification → CRM sync → human review.
Capture inquiries, start the conversation, and hand qualified prospects to your sales team.
Handle repeat questions quickly and give your team the context for complex conversations.
Turn routine documents into organised records with a review step before anything is final.
A 57-second look at business automation with AutixAI.
Plays silently when in view. Use the controls for sound or pause.
AutixAI overview. Demonstration screens and figures are illustrative.
The overview introduces AutixAI’s “Business Brain” through illustrative dashboards and a team conversation.
All demonstration figures and screens are illustrative.
Explore what a connected process could look like. These examples are not claimed client results.
Orders need to move between channels and the fulfilment team.
View the workflowNew inquiries need qualification, ownership and a timely response.
View the workflowReal client case studies coming soon.
And if your tool has an API, we can usually connect it.
Illustrative tool categories; availability depends on your APIs, plans and permissions. No official partnership is implied.When repetitive tasks take care of themselves, your team can focus on customers, decisions, and growth. Handle more work with your existing team and reduce the need to add people just to keep up with admin.
Handle more work with your existing team. Automate the repetitive tasks so your people can focus on customers and growth.
Separate currency scenarios; no exchange-rate conversion.
Model a team’s workload or one task. Starting values are examples; change them to match your business.
Allow for exceptions and human review in your estimate.
Your assumptions, not AutixAI prices. Include all recurring costs.
Please check the workload and cost fields. Use the allowed ranges and non-negative costs.
current manual effort
Team weekly hours = people × repetitive hours per person. Task weekly hours = tasks × minutes × working days ÷ 60. Monthly hours use 52 ÷ 12 weeks; annual values use 52 weeks. Workload cost = monthly hours × hourly staff cost. Returned capacity = monthly hours × your estimated workload reduction. Its value uses the same hourly rate. Net monthly value subtracts recurring costs; payback divides setup cost by positive net monthly value.
Lead capture, support routing, WhatsApp workflows, reporting, data entry and routine operations. We start with a repeatable process and check where automation would be useful.
Usually no. We first assess the tools you already use and their APIs or supported integrations. Any gaps or required changes are explained before agreeing the scope.
Yes, where supported by the WhatsApp Business Platform and your account setup. Message rules, templates, consent and handover requirements are checked for your workflow.
We assess your CRM’s API, permissions and available integrations. Leads, contacts, activities and follow-ups can be connected where the tool supports them.
Yes. Sheets can be a source or destination for structured records, reminders and reports. We define validation, access and duplicate handling before connecting it.
Yes. We test with representative cases, use approved knowledge, flag uncertain outputs and add human review where a mistake would matter.
Yes. Review points, exceptions and pause controls can be included. The goal is to remove routine workload while your people keep important decisions.
It depends on the scope, tool access, data readiness and testing. We agree a realistic timeline and milestones after understanding the process.
Yes. One clear, repetitive process is a practical starting point. Review the result before deciding what to automate next.
Yes. We can plan for additional workflows and tools. Expansion is scoped separately as your requirements become clearer.
Support and monitoring can be included in the project scope. We agree what is covered, who handles exceptions and how changes are requested before launch.
The price depends on the workflow, integrations, custom work and support. We provide a clear scope and quote before development, including expected recurring provider costs.
Show us one repetitive process and we’ll help you understand how it could be automated.
Tell us how your business operates. We’ll identify repetitive processes that could be automated and discuss a practical starting point.
Your tool names, rough workload and an example of the process. Use anonymised examples; passwords and confidential records aren’t needed for a first conversation.