Payments, Cancellation & Refunds

Free means free

The initial automation audit is free. This website does not collect payments, start paid subscriptions or automatically charge for an enquiry or demo call. Implementation and any paid support are quoted separately.

Agree the terms before paying

There is currently no standard refund window or blanket non-refundable-deposit rule published for all AutixAI projects. Before paying for a custom project, obtain a written proposal identifying the contracting party and covering:

• Deliverables, milestones, acceptance and the total price, including applicable taxes.
• Payment dates, deposit treatment and any recurring support charges.
• How either party can cancel, and how completed or unfinished work is assessed.
• Refund eligibility, calculation, payment method and expected processing time.
• Third-party subscriptions or committed costs, who pays them and whose refund terms apply.
• How scope changes, pauses and disputes will be handled.

Do not rely on an assumed refund entitlement or an assumed no-refund rule. Ask for these terms to be clarified in the proposal before payment.

Raise a cancellation or refund request

Contact AutixAI through +91 96173 10042 or WhatsApp. Provide your project or invoice reference and a brief explanation; do not send full bank-account details, payment-card details or passwords. We will review the request against the agreed project terms, work status and any applicable rights, and discuss the next steps. A website enquiry alone does not cancel a third-party subscription.

Third-party costs and your rights

Provider fees can depend on message volume, AI usage, account plans and hosting. These costs must be disclosed before agreement; approved changes should be recorded in writing. A provider’s separate refund rules apply to its own charges. Nothing on this page excludes rights or remedies that applicable law does not allow to be excluded.